Collection of your Personal Information
HopeHealth collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites. There is information about your computer hardware and software that is automatically collected by HopeHealth. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by HopeHealth for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the HopeHealth website.
HopeHealth does not collect personally identifiable information unless you specifically provide us with your contact information voluntarily, such as your email address, name, home or work address or telephone number. By submitting personal information, you grant HopeHealth the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website. Personal information is always stored in a secure database.
You might be asked to provide personal information if you choose to complete any of the online forms used for event registration, special events, donations, referrals and to provide feedback. The information required to complete the transaction is noted on each specific form. Additional questions might be included to improve the services we offer.
Use of your Personal Information
HopeHealth collects and uses your personal information to operate the HopeHealth website and deliver the services you have requested such as process credit card information, fulfill online requests and responds to customer service inquiries or in other ways as required by law.
Requested information of voluntary forms is used to provide the services that you request, event registration, special events, donations, referrals and to provide feedback.
Only authorized staff at HopeHealth has access to your information, including those who need the information provided to perform a specific task. All HopeHealth employees are required to attend training on patient privacy and confidentiality.
At times, HopeHealth may use your personally identifiable information to inform you of other products or services available from HopeHealth. HopeHealth may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. HopeHealth does not sell, rent or lease its customer lists to third parties. HopeHealth does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. HopeHealth will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HopeHealth or the site; (b) protect and defend the rights or property of HopeHealth; and, (c) act under exigent circumstances to protect the personal safety of users of HopeHealth or the public.
Security of your Personal Information
HopeHealth makes every effort to ensure that your personal information remains as secure as possible from unauthorized access, use or disclosure. HopeHealth secures the personally identifiable information you provide by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Although we endeavor to protect your personal information, HopeHealth cannot warranty the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our site.
Forms provided on HopeHealth’s website are meant for referral or general purposes only and they do not request confidential health information. Patients should not use online forms to submit confidential health care or other information. HopeHealth is not responsible if unauthorized parties gain access to the confidential information shared in the online forms. To protect your privacy, please do not use online forms to communicate information you consider confidential.
Newsletter/Press Release Subscriptions
If you subscribe to a newsletter, publication, press release of RSS feed published by HopeHealth and distributed by email or RSS feed, we will maintain your email address in a private distribution list. Messages sent electronically do not reveal recipient’s email addresses or any other personal information. HopeHealth will only send messages to those who have opted to subscribe and who have provided their email address to us directly.
Occasionally, we will request personal information from you to deliver requested materials, respond to your questions or to provide information. HopeHealth retains personal information on file but does not share, sell, license or transmit this information with third parties or external vendors unless required to do so by legal, judicial or government proceedings. If you email us, your email information will not be used outside of this system without your permission.
HopeHealth’s website uses “cookies” to determine the number of times a page on the website has been accessed. Cookies are small computer files that a website can transfer to your computer. Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent. You can access the information on the HopeHealth website without enabling cookies in your browser.
Links to Third Party Sites
The HopeHealth website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of HopeHealth and HopeHealth is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. HopeHealth is not responsible for webcasting or any other form of transmission received from any Linked Site. HopeHealth is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by HopeHealth of the site or any association with its operators.
Changes to this Policy
Copyright and Trademark Notices
All contents of the HopeHealth website are: ©2013 HopeHealth, 765 Attucks Lane, Hyannis, MA 02601 and/or its suppliers. All rights reserved.